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At this time, we unfortunately do not have a time frame for resuming normal office hours. The office will now be closed but you can reach us by email (info@lowysewelleyecare.com) or phone (905) 738 – 6680 and one of us will respond that day.

We will be providing urgent care by appointment ONLY. For glasses, contacts lenses and other products (ex. dry eye drops, lid wipes, vitamins), please email your order to info@lowysewelleyecare.com or VISIT OUR ONLINE STORE. It will be processed and delivered FREE to your home. Stay healthy and safe. Send us a message to let us know how you are all doing. We want to hear from you. –Dr. Debby Lowy, Dr. Jeremy Sewell and staff.

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Home » What's New » Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), and any other problems or symptoms that may cause loss of vision.

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Lowy & Sewell Eye Care for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Lowy can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Lowy & Sewell Eye Care at Concord continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/